Introduction
At Jovian Flare Hotel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our hotel, use our services, or interact with our website.
By using our services or providing us with your personal information, you consent to the practices described in this Privacy Policy.
Information We Collect
Personal Information
- Name, address, phone number, and email address
- Credit card and payment information
- Passport or identification details for international guests
- Preferences and special requests
- Communication records and correspondence
Automatic Information
- IP address and browser information
- Cookies and tracking technologies
- Website usage patterns and analytics
- Device information and location data
How We Use Your Information
Hotel Services
Processing reservations, check-in/check-out, and providing personalized guest services.
Communication
Sending booking confirmations, service updates, and marketing communications with your consent.
Improvement
Analyzing usage patterns to improve our services and website functionality.
Legal Compliance
Meeting legal requirements and protecting our rights and interests.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: Trusted third-party companies that help us operate our business
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Consent: When you have given explicit consent for sharing
Data Security
Our security measures include:
- SSL encryption
- Secure servers
- Access controls
- Regular monitoring
- Regular updates
- Staff training
Your Privacy Rights
Under Canadian privacy laws, you have the following rights regarding your personal information:
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.
Essential
Required for website functionality
Analytics
Help us improve our services
Marketing
Personalized content and ads
Privacy Contact Information
Privacy Officer
privacy@jovianflarexyritho.info
(604) 555-0147
1250 Observatory Drive, Vancouver, BC V6H 3X8, Canada